Online services

If you’re not sure what Skype is, it is one of the most popular VoIP on the net. While Skype can be used to make and receive phone calls on your computer, there are many other ways you can use it for your business. But let’s start with the basics.

Create an international presence
If a major part of your customer base comes from a different country from where you are, a SkypeIn number in that country can be very useful. If you were based in Australia, for example, but more than 50% of your customers are from the US, you could subscribe to a US SkypeIn number for as little as AUD$4/mth (USD$3/mth). That way they could call you for customer support and pay the price of a local call. If you’re not available, you can always forward your incoming calls to another Skype user (your virtual assistant, for e.g.) or you can even forward the call to a mobile or landline number. Or just set up a voicemail.

If you’ve never heard or used Skype before, now is probably a good time to get acquainted with it. Skype now offer free SkypeOut service in North America. If you’ve never heard of Skype before it is a little program for making free calls over …

A while ago I came across a post by Natalie of Decisive Flow about Interactive Voices. It caught my eye because I was having such a hard time adding voice narations for my video tutorials.

Having voice narrations would make my tutorials easier to follow for …